Responsible Gambling

At Trinocasino, we are committed to providing our players with a safe and enjoyable gaming experience. We understand that responsible gaming is an essential part of our business and a crucial aspect of maintaining a positive relationship with our customers.

Recognizing the Signs of Problem Gaming

We encourage all of our players to be aware of their own gaming habits and to recognize the signs of problem gaming. These can include:

Spending more money than you can afford to lose
Playing for longer periods of time than intended
Feeling anxious or irritable when unable to gamble
Hiding your gaming from friends and family
Using credit cards or loans to fund your gaming

If you or someone you know is experiencing any of these signs, please reach out to our support team for assistance.

Self-Exclusion

We offer a self-exclusion program that allows players to voluntarily exclude themselves from playing on our website for a specified period of time. This can be a useful tool for players who feel they need to take a break from gaming or who are experiencing problems related to their gaming habits.

To initiate the self-exclusion process, please contact our support team and let us know that you would like to exclude yourself from playing on our website. We will then arrange for your account to be closed and you will not be able to access your account or play games on our website during the specified period of time.

Deposit Limits

We also offer a deposit limit feature that allows players to set limits on the amount they can deposit into their accounts in a single day, week, or month. This can be a useful tool for players who want to manage their gaming expenses and prevent overspending.

To set a deposit limit, please contact our support team and let us know what type of limit you would like to set. We will then arrange for your account settings to be updated accordingly.

Responsible Gaming Tools

We offer a range of responsible gaming tools that can help players manage their gaming habits and prevent problem gaming. These include:

Reality check: This feature allows players to set reminders to take regular breaks from playing.
Session limit: This feature allows players to set limits on the amount of time they spend playing games.
Wager limit: This feature allows players to set limits on the amount they can wager in a single game or session.

To access these tools, please log into your account and navigate to the "Responsible Gaming" section.

If You Need Help

We are committed to providing our players with the support and resources they need to manage their gaming habits and prevent problem gaming. If you or someone you know is experiencing problems related to gaming, please do not hesitate to reach out to us for assistance.

Our support team is available 24/7 to provide guidance and support on responsible gaming practices and to help players who are struggling with problem gaming.